Betting is entertainment — not a livelihood. Hei Baji wants you to enjoy it within your limits. Our tools, guides, and support system are here to keep you in control at all times.
We don't just say it — we back it up with real tools to support your responsible gaming.
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect instantly; increasing it requires a 24-hour waiting period — that built-in delay is your safeguard.
Decide in advance how long your session will be. Once that time is up, Hei Baji will automatically display a reminder or pause the session, keeping you aware and in control.
You can take a break for 24 hours, 7 days, or 30 days. During this time, your account remains active but betting is disabled — the best way to clear your head and reset.
If you feel you need a longer break, the self-exclusion option lets you suspend your account for anywhere between 6 months and 5 years. During this period, you will not receive any marketing communications either.
View a detailed report of your gaming history, total spending, wins, losses, and time spent — anytime you need it. The numbers often speak for themselves.
During long sessions, automatic pop-ups remind you how long you've been playing and how much you've spent — making it easier to stay aware.
Responsible Gaming means keeping betting and gaming as a form of entertainment — not a primary goal or a source of income. Hei Baji believes that when every player stays aware of their limits and plays with a plan, betting can be a genuinely enjoyable experience.
Many people in Bangladesh see betting as a shortcut to quick wealth — that's a dangerous misconception. Betting and casino games are purely for entertainment, and winning is never guaranteed. Before you play on Hei Baji, keep one thing in mind: never bet more than you can afford to lose.
Responsible gaming isn't just for you — it's for your family too. You should never bet using money set aside for daily household expenses, your children's education, or emergency savings. Hei Baji is here to help you keep that commitment.
Remember: every outcome in betting is random. Past wins don't guarantee future ones. Responsible gaming means keeping that truth front of mind, always.
Most people don't realize when recreational betting starts becoming a problem. If you notice any of the signs below, seek help now:
You're wagering more than you can afford, or chasing losses by placing even bigger bets.
You want to stop but can't, and keep coming back for no clear reason.
Hiding your betting from family or friends, or lying about it.
Losing triggers unusual anger or frustration, and you feel restless when you're not betting.
Borrowing money, dipping into savings, or using family funds to bet.
You're neglecting work, family, or relationships, and betting has become all you can think about.
These signs are not a reflection of weakness — they signal a health concern. Reaching out for help takes courage, and Hei Baji is always here for you.
Read through the questions below. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or seek support.
Responsible gaming at Hei Baji isn't about stopping the fun — it's about making the fun last. Follow these guidelines and you'll always be able to enjoy it.
Hei Baji strictly enforces a no-access policy for anyone under 18. Age is verified at registration, and KYC documents are requested whenever there is reasonable cause for doubt.
If an underage account is identified, it is suspended immediately and all associated transactions are cancelled.
Problem betting doesn't have to be faced alone. Hei Baji and international organizations are ready to help. Our support team will listen to you in complete confidence.
If you or someone you know is struggling with a gambling problem, don't wait to seek help. Our team is ready to assist — without judgment.
If you or someone you care about is struggling, reach out to our Responsible Gaming team. We'll help you in complete confidence.
Email UsHei Baji's responsible gaming tools are simple to use and take effect immediately.
Set daily / weekly / monthly maximum deposit limits.
Once you've lost a set amount, betting is automatically stopped.
Decide the maximum amount of time you'll play in one session before you start.
Take a temporary break for 1 day, 7 days, or 30 days.
Lock your account for anywhere between 6 months and 5 years.
View your full gaming history and a detailed breakdown of your spending.
Regular pop-up alerts will keep you aware and in check.
Parental controls and age verification are active.
Answers to the most frequently asked questions about responsible gaming.